Trusted by Shopify merchants5.0

Stop replying to customer emails. Start scaling.

RepliQ AI replies to 70% of your Shopify customer emails automatically, and drafts thoughtful responses for the complex ones, so you can focus on growing the store instead of living in your inbox.

  • ✓ 50 to 70% less workload
  • ✓ Replies in under 60 seconds
  • ✓ Stays on-brand, every time
Benefits

The unfair advantage of an AI inbox agent

Built specifically for Shopify support, not a generic chatbot bolted onto your help desk.

Replies to order status emails automatically

Where is my order? When will it ship? RepliQ handles those repetitive order status questions instantly so your inbox stops piling up.

Drafts the complex ones for you

When a message needs a human touch, RepliQ writes a thoughtful draft in your voice. You just review, tweak, and send.

Save 50 to 70% of support time

Reclaim hours every week. Spend them on product, marketing and growth, not retyping the same answer twenty times a day.

Focus on growing the store

Stop being stuck in customer service. Get back to the work that actually moves revenue.

Replies in under 60 seconds

Customers get an answer almost instantly, day or night. Faster replies = happier customers = more conversions.

Stays perfectly on-brand

Tuned to your tone, FAQs and policies. Every reply sounds like you. Never robotic, never generic.

Services

Everything your support team wishes it had

Triage01

Smart inbox triage

RepliQ reads every incoming email, classifies the intent, pulls the customer's order data from Shopify, and routes the message: auto-reply, draft for review, or human-only.

Connects in 10 minutesWorks with Gmail, Outlook & Helpdesks
Replies02

On-brand order status replies

Tuned to your brand voice. Handles the endless 'where is my order?' questions automatically so you stop retyping the same answer every day.

Saves hours every weekMulti-language out of the box
Drafts03

Smart drafts for complex emails

When a message needs a human, RepliQ writes a thoughtful draft in your voice and queues it for you. You review, tweak, and send in seconds.

Cuts reply time by 70%Always sounds like your brand
Workflows04

Refund & return automations

Connect to your returns portal and refund flow. RepliQ handles the conversation, gathers what's needed, and triggers the action when policy is satisfied.

Cuts return-cycle time in halfFull audit log of every action
How it works

From overwhelmed inbox to autopilot in a week

No long onboarding, no engineering team, no risky launch. You connect your inbox, approve your tone, and RepliQ takes over the repetitive order status replies.

  1. 01

    Connect your inbox

    Link Gmail, Outlook, and any other SMTP inbox. RepliQ plugs straight into your existing support stack.

  2. 02

    Go live

    Flip the switch. RepliQ starts auto-replying to order status emails so you can focus on growing the store.

The difference

Why merchants choose RepliQ over a generic chatbot

RepliQ AI

Recommended
  • Tuned to your brand voice and policies
  • Pulls live order data from Shopify
  • Drafts before sending so you stay in control
  • Flat monthly fee, no per-ticket pricing
  • Goes live in a week, not a quarter
  • Escalates anything sensitive to a human

Generic chatbots

  • Generic FAQ bot with canned answers
  • No real connection to your store data
  • Sends blind, so you find out when customers complain
  • Pay per resolution, costs balloon at scale
  • Months of integration before any value
  • Frustrates angry customers with loops
What customers say

Loved by merchants who used to hate their inbox

Q
Qasim Aleem
Head of Customer, Bin Malkan
We were drowning in 'where's my order' emails. RepliQ took the bulk of our queue off our plate in the first month. I genuinely got my evenings back.
F
Faizan Raza
Owner, BinMalkan
It actually sounds like our brand. Customers keep replying 'thank you so much' to messages I didn't write. That's wild.
A
Abdul Moiz
Shopify Store Agency Owner
Setup was suspiciously easy. Within a week it was confidently handling the boring stuff and only pinging us on real edge cases.
A
Alson Haroon
Owner, M Haroon & Sons
I used to spend my mornings clearing the inbox. Now RepliQ has it sorted before I've finished my coffee.
FAQ

Everything you were about to ask

Still curious? Book a quick call and we'll walk you through it.

Get your time back.

Book a free 20-minute call. We'll walk you through how RepliQ AI can cut your customer-email workload by 50 to 70%, using your real ticket data.