RepliQ AI replies to 70% of your Shopify customer emails automatically, and drafts thoughtful responses for the complex ones, so you can focus on growing the store instead of living in your inbox.
Built specifically for Shopify support, not a generic chatbot bolted onto your help desk.
Order status, returns, sizing, shipping. RepliQ handles the repeat questions instantly so your inbox stops piling up.
When a message needs a human touch, RepliQ writes a thoughtful draft in your voice. You just review, tweak, and send.
Reclaim hours every week. Spend them on product, marketing and growth, not retyping the same answer twenty times a day.
Stop being stuck in customer service. Get back to the work that actually moves revenue.
Customers get an answer almost instantly, day or night. Faster replies = happier customers = more conversions.
Tuned to your tone, FAQs and policies. Every reply sounds like you. Never robotic, never generic.
RepliQ reads every incoming email, classifies the intent, pulls the customer's order data from Shopify, and routes the message: auto-reply, draft for review, or human-only.
Tuned to your past tickets, macros and brand voice. Handles WISMO, returns, sizing, restocks, discounts and the other 80% of repeat questions, with no copy-paste required.
When a message needs a human, RepliQ writes a thoughtful draft in your voice and queues it for you. You review, tweak, and send in seconds.
Connect to your returns portal and refund flow. RepliQ handles the conversation, gathers what's needed, and triggers the action when policy is satisfied.
No long onboarding, no engineering team, no risky big-bang launch. We start in shadow mode and only go live when you're confident.
Link Gmail, Outlook, Gorgias, Zendesk or Help Scout in one click. RepliQ plugs straight into your existing support stack.
Share your FAQs, return policy and shipping terms. Approve a handful of sample replies so RepliQ matches your tone from day one.
For the first few days RepliQ drafts replies for you to review. You approve, edit, or reject before anything goes out.
Flip the switch. RepliQ starts auto-replying to the categories you've signed off on, and escalates the rest with full context.
“We were drowning in 'where's my order' emails. RepliQ took the bulk of our queue off our plate in the first month. I genuinely got my evenings back.”
“It actually sounds like our brand. Customers keep replying 'thank you so much' to messages I didn't write. That's wild.”
“Setup was suspiciously easy. Within a week it was confidently handling the boring stuff and only pinging us on real edge cases.”
“I used to spend my mornings clearing the inbox. Now RepliQ has it sorted before I've finished my coffee.”
Still curious? Book a quick call and we'll walk you through it.
Book a free 20-minute call. We'll walk you through how RepliQ AI can cut your customer-email workload by 50 to 70%, using your real ticket data.